Payment and delivery

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany)

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): We charge shipping costs on the basis of the order value. For all payment methods and a value from € 100.00 we deliver free of charge within Germany. Is the order value less than € 100.00 we charge a shipment cost of € 4.50.

Deliveries to foreign countries

In the below table you find an overview of the methods of payment and the corresponding shipment costs for all other EU countries and Switzerland. Should your country not be stated, should you wish express delivery or have any other questions, please contact us before you place an order.

Country

Method of payment

Shipment cost

Austria  Pre-Payment € 6.90  (free of charge from € 100.00)
PayPal € 6.90  (free of charge from € 100.00)
Credit Card € 6.90  (free of charge from € 100.00)

Belgium, Denmark, Finland, France, Greece,
United Kingdom, Ireland, Italy, Luxemburg, Netherlands,
Poland, Portugal, Schweden, Slovenia, Spain,
Czech Republic, Hungary, Coratia

Pre-Payment € 11.50  (free of charge from € 1,000.00)
PayPal € 11.50  (free of charge from € 1,000.00)
Credit Card € 11.50  (free of charge from € 1,000.00)
Switzerland Pre-Payment € 19.00  (free of charge from € 1,500.00)
PayPal  € 19.00  (free of charge from € 1,500.00)
Credit Card € 19.00  (free of charge from € 1,500.00)

 

Shipping costs include dispatch, postage and packaging costs, as well as the preparation of customs documents if necessary. Import turnover taxes, provisions, and customs duties charged by countries outside the EU are paid by the customer.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Robert Pollhammer
HypoVereinsbank München
IBAN: DE39 7002 0270 0659 7045 87
SWIFT (BIC): HYVEDEMMXXX

In case of questions, please contact us at the contact details mentioned in the Imprint.