Shipping and payment conditions

The following terms and conditions apply:

Shipment

Domestic delivery (Germany) 

Domestic deliveries (Germany): We charge shipping costs on the basis of the order value. For all payment methods and a value from € 100.00 we deliver free of charge within Germany. Is the order value less than € 100.00 we charge a shipment cost of € 4.95 (inclusive of legally applicable VAT).

Deliveries to foreign countries

Deliveries to foreign countries are independent of the order value. In the below table you find an overview of the methods of payment and the corresponding shipment costs for all other EU countries and Switzerland. Should your country not be stated, should you wish express delivery or have any other questions, please contact us before you place an order.

Country

Shipment cost

Austria 9.95 €
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden 12.95 €
Switzerland 19.95 €

Shipping costs include dispatch, postage and packaging costs, as well as the preparation of customs documents if necessary. Import turnover taxes, provisions, and customs duties charged by countries outside the EU are paid by the customer.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 work days, for deliveries abroad within 5 - 7 work days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time. 

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

In case of deliveries to a foreign country, you have the following payment options:

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Robert Pollhammer
HypoVereinsbank Munich
IBAN: DE39 7002 0270 0659 7045 87
SWIFT (BIC): HYVEDEMMXXX

In case of questions, please contact us at the contact details mentioned in the Imprint.